Privacy Policy

Last updated: [October 10, 2025]

This Privacy Policy governs the manner in which Holistica Health Club (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User” or “Users”) of https://www.holisticahealthclub.com (the “Site”). This Privacy Policy applies to the Site and all products and services offered by Holistica Health Club.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to:

When Users visit our Site
Register for services or membership
Subscribe to updates or newsletters
Respond to surveys or complete forms
Book appointments, classes, or programs

Users may be asked for information such as their name, email address, mailing address, and phone number. Users may also visit the Site anonymously. We will collect personal information only if voluntarily submitted. Users can always refuse to provide personal information, though doing so may limit their ability to engage in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site. This may include:

Browser type and version
Device and operating system
Internet service provider
Pages visited and time spent on the Site

This information helps us understand how visitors use the Site and allows us to improve performance and user experience.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. Cookies are stored on a User’s device for record-keeping purposes and sometimes to track information. Users can choose to set their browser to refuse cookies or alert them when cookies are sent. Disabling cookies may affect how certain parts of the Site function.

How We Use Collected Information

Holistica Health Club may collect and use Users’ personal information for the following purposes:

🧍 To improve customer service:
Information helps us respond more efficiently to service requests and support needs.
🌿 To personalize the user experience:
We use aggregated data to understand how Users engage with the Site and our services.
🧭 To improve our Site:
Feedback helps us enhance our offerings.
✉️ To send updates and communications:
We may send Users information they’ve agreed to receive, including service updates, promotions, wellness tips, and event invitations.
⚖️ To comply with legal requirements:
We may use or disclose information as required by law, regulation, or legal process.

Users may unsubscribe from marketing emails at any time using the “unsubscribe” link at the bottom of each message.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others.
We may share limited, aggregated demographic information (not linked to any personal data) with trusted partners for business or marketing purposes.

We may also use third-party service providers to help operate our business or manage activities on our behalf (such as sending newsletters, booking systems, or surveys). These providers are given access only to the information necessary to perform their specific functions and are required to keep it confidential.

Third-Party Websites

Users may find links on our Site to other websites (partners, service providers, affiliates, sponsors, etc.). We are not responsible for the content or practices of any linked sites. These sites have their own privacy and service policies, and your interaction with them is governed by those terms.

Changes to This Privacy Policy

Holistica Health Club reserves the right to update this Privacy Policy at any time. When we make changes, we will revise the updated date at the top of this page. We encourage Users to check this page regularly to stay informed about how we help protect personal information. Continued use of the Site after policy changes signifies your acceptance of those changes.

Your Acceptance of These Terms

By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use the Site. Continued use following posted changes will be deemed acceptance of those updates.

Contacting Us

If you have any questions about this Privacy Policy, the practices of the Site, or your interactions with the Site, please contact us at:

Email: holisticahealthclub@gmail.com

Address: 4515 Mayfield Road, South Euclid, Ohio 44121
Phone: 844-822-2333

Mobile App Privacy Policy (If Applicable)

If Holistica Health Club provides a mobile application, the following applies:

Information We Collect

We may collect personal information such as name, email address, and login credentials when you create an account. If you make a purchase through the app, we may collect billing and payment information solely for the purpose of processing transactions securely.

We may also collect non-personal data such as IP address, device type, browser, usage patterns, and interactions with our content. This information helps improve performance and personalize your experience.

Use of Information

We may use collected information to:

Provide and improve our services and app functionality
Respond to inquiries or support requests
Notify you about new services, features, or promotions
Conduct analytics and performance monitoring

You can opt out of marketing communications at any time.

Disclosure of Information

We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, scheduling platforms). We do not sell your personal data.

We may also disclose information as required by law or to comply with legal processes.

Security

We implement industry-standard security measures to protect your data during transmission and storage. However, no digital transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our mobile app may include links to third-party sites or services. We are not responsible for their content, privacy practices, or security measures.

Children’s Privacy

Our Site and services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will delete it promptly.

Your Consent and Policy Updates

By using our Site or mobile app, you consent to this Privacy Policy. We reserve the right to make changes at any time. Updated policies will be posted on this page with the revised effective date.

California Residents

We comply with applicable privacy laws, including the California Online Privacy Protection Act. We do not share personal information with third parties for their direct marketing purposes.

Miscellaneous

If any part of this Privacy Policy is deemed invalid or unenforceable, the remainder shall continue in full force and effect.